Frequently Asked Questions

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About Stack Jungle Technologies

Stack Jungle Technologies is a digital solutions company specializing in web and mobile app development, desktop systems, cloud hosting, cybersecurity, and business process automation. We design intelligent technology solutions that empower organizations to grow, connect, and transform digitally.

We are based in Uganda, with operations and partnerships that extend across Africa and internationally. Our goal is to serve clients anywhere in the world with scalable, world-class digital solutions.

We work with a diverse range of industries including education, healthcare, finance, manufacturing, government, NGOs, and startups — tailoring solutions to meet each client’s unique needs.

Services & Capabilities

Our core services include:
  • Web Development
  • Mobile App Development
  • Desktop Application Development
  • API Development & Integration
  • Graphic Design
  • Cloud Hosting & Deployment
  • Server & Database Management
  • Network Security & Firewalls
  • Backup & Disaster Recovery
  • Business Process Automation
  • Big Data & Predictive Analytics
  • IT Consultancy

Yes. We build native Android and iOS apps as well as cross-platform solutions using frameworks such as Flutter and React Native for faster, unified development.

Absolutely. We specialize in modernizing outdated systems, optimizing performance, improving UX/UI design, and adding new features without losing your existing data or structure.

Yes. We design and develop fully functional online stores integrated with secure payment gateways like Flutterwave, PayPal, and Stripe — optimized for conversions and scalability.

We deploy and manage solutions on AWS, Google Cloud Platform, Microsoft Azure, and DigitalOcean — depending on your budget, scale, and security needs.

Yes. Through API development and system integration, we connect your applications, CRMs, or ERPs with other services — enabling smooth data flow and automation.

Working with Stack Jungle

You can contact us via our website, email, or social media channels. We’ll schedule a consultation to discuss your goals, requirements, and timeline, after which we prepare a detailed proposal.

Project duration depends on complexity — small websites may take 2–4 weeks, while enterprise systems or mobile apps can take several months. We always share clear timelines before starting.

Our process follows agile methodology:
  1. Discovery & Requirement Analysis
  2. UI/UX Design & Prototyping
  3. Development & Testing
  4. Client Review
  5. Deployment & Training
  6. Support & Maintenance

We sign Non-Disclosure Agreements (NDAs) before starting any project and use secure cloud environments with restricted access to protect all client data.

Yes. We provide flexible maintenance and support packages — including updates, bug fixes, server monitoring, and backups — to keep your systems secure and up-to-date.

Pricing & Payment

Pricing depends on project scope, complexity, and technology stack. After a consultation, we provide a detailed quotation outlining milestones, costs, and timelines.

Yes. Typically, we request a 40% upfront deposit, followed by staged payments aligned with development milestones.

Refunds are handled according to our Refund Policy, which allows partial refunds only in specific cases before active development begins.

Technical & Support

We use modern frameworks and languages including PHP (CodeIgniter, Laravel), JavaScript (React, Node.js, Next.js), Python, C#, Java, MySQL, PostgreSQL, and cloud tools like Docker, Kubernetes, and GitHub.

Yes. We train client teams on how to use and manage the systems we build — whether it’s a website CMS, mobile app dashboard, or business management system.

We offer post-deployment support through email, ticketing, or direct communication channels depending on your service package. Our team is available for bug fixes, updates, and performance monitoring.

Vision & Impact

We combine technical expertise with a human-centered approach — focusing on building meaningful, impactful solutions that empower people and organizations to grow.

To empower organizations through intelligent technology — transforming how they work, connect, and grow in an ever-changing world.

To be the heartbeat of digital transformation in Africa and beyond — a hub where innovation meets excellence, and ideas turn into impact.

Still Have Questions?

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