Last Updated: November 20, 2025

At Stack Jungle Technologies (“Stack Jungle,” “we,” “us,” or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the choices you have regarding your information.

By accessing our website, requesting a service, interacting with our digital products, or communicating with us, you agree to the terms outlined in this Policy.

1. Information We Collect

We collect information to deliver high-quality digital services, enhance your experience, and maintain secure operations. The types of information we collect include:

1.1. Information You Provide to Us Directly

This occurs when you:

• Fill out contact or inquiry forms
• Request a quote or consultation
• Subscribe to newsletters
• Engage with customer support
• Submit project details
• Register for events, demos, or webinars
• Apply for employment or internship opportunities

This information may include:

• Full name
• Email address
• Phone number
• Company or organization name
• Job title
• Budget range
• Service interest (e.g., Web Development, Mobile Apps, API Integration)
• Project requirements or technical documentation
• Uploaded files, images, or attachments
• Billing and invoicing details (when applicable)

1.2. Information Collected Automatically

When you browse our website or use our digital systems, we automatically collect:

• IP address
• Browser type and version
• Device type
• Referring URLs
• Pages viewed and time spent
• Interaction data
• General location data
• Error logs and diagnostic data

This helps us improve performance, security, and user experience.

1.3. Information from Third-Party Tools

We may receive information from:

• Google Analytics
• Payment processors (if invoicing or subscriptions are facilitated online)
• Cloud hosting providers
• Communication platforms (email providers, customer support tools)
• Social media platforms (if you interact with our posts or ads)

1.4. Technical Data from Services We Build for You

As a technology company offering digital systems, we may handle technical data during development, maintenance, or support, including:

• Server configurations
• API logs
• Application performance metrics
• Error reports
• Database structures (never client-sensitive data unless explicitly required and approved)

All such data is treated as private and confidential.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. Service Delivery

• Designing, developing, and deploying websites, mobile apps, desktop apps, and APIs
• Providing cloud hosting and server management
• Offering IT consultancy and digital transformation solutions
• Configuring networks, cybersecurity, and firewalls
• Supporting big data analytics and predictive modeling
• Managing email communication and notifications
• Personalizing user experience

2.2. Communication

• Responding to inquiries, quote requests, and support messages
• Sending service updates, invoices, technical alerts, and maintenance notifications
• Providing educational content, newsletters, or digital resources (if subscribed)

2.3. Analytics and Improvements

We analyze website and system usage to:

• Monitor performance
• Improve user journeys
• Develop new products and features
• Enhance security and detect anomalies

2.4. Marketing (Optional & Consent-Based)

• Promotional emails
• Service updates
• Retargeting advertisements

You may opt out at any time.

2.5. Legal Obligations

We may process information to comply with:

• Ugandan data protection regulations
• International privacy compliance
• Tax and accounting laws
• Fraud detection and prevention rules

3. Cookies & Tracking Technologies

We use cookies, beacons, scripts, and similar technologies to:

• Improve website performance
• Remember your preferences
• Analyze how visitors interact with our website
• Enable security features

3.1. Types of Cookies We Use

• Essential Cookies: Required for core functionality
• Analytics Cookies: Google Analytics and similar tools
• Functional Cookies: Remember preferences
• Marketing Cookies: Improve advertising relevance

You may disable cookies through your browser settings.

3.2. Google Analytics

Google Analytics collects page views, session duration, user location approximations, and device/browser information. Google may use anonymized data to improve its own services. You can opt out via the Google Analytics Opt-Out extension.

4. How We Store and Protect Your Data

We implement strict technical and organizational measures to protect your personal information:

• Encrypted communication (HTTPS/SSL)
• Secure software development practices
• Firewalls and advanced security monitoring
• Regular vulnerability assessments
• Strict access control and authentication
• Encrypted backup systems
• Secure cloud infrastructure partners

While we strive for the highest security standards, no online method is 100% guaranteed.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share information only with trusted partners necessary to deliver our services:

• Hosting providers (e.g., AWS, DigitalOcean, Google Cloud)
• Payment processors (e.g., Flutterwave, PayPal)
• Email delivery tools (e.g., SendGrid, Gmail SMTP)
• Analytics providers
• Contracted developers or consultants (bound by NDAs)
• Legal or regulatory authorities (only when required)

All third parties are obligated to maintain confidentiality and comply with relevant data protection standards.

6. Data Retention

We retain information only for as long as necessary:

Type of Data	Retention Period
Contact form submissions	12–24 months
Project documentation	Duration of project + archiving period
Client contracts & invoices	7 years (for accounting law)
Analytics data	26 months (Google default)
User accounts (if any system requires it)	Until deletion request

You may request deletion sooner where applicable.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• Right to access: Request a copy of your data
• Right to correction: Fix inaccurate information
• Right to deletion: Request data removal
• Right to withdraw consent: Opt out of newsletters or marketing
• Right to data portability: Request export of your data
• Right to restrict processing: Limit how we use your data

To exercise any rights, email: info@stackjungle.com

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from children.

9. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates the latest revision. Continued use of our website signifies acceptance of any modifications.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, reach us at:

Email: info@stackjungle.com
Phone: +256 706 201 042
Address: King Fahd Plaza, Kampala Road, Kampala, Uganda